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RightNow Adds Agent Scripting to Contact Center Toolbox
RightNow Technologies has gone deep with contact center functionality in November 08, the latest quarterly update of its flagship Software as a Service CRM application. The new version builds on RightNow's strong self-service platform with the addition of agent-scripting technology, a desktop add-in framework, and guided assistance.
National Geographic's First Gaming Adventure a Trip Into Herod's Tomb
National Geographic, publisher of the iconic magazine of the same name, announced a new division Tuesday. National Geographic Games will publish and develop games for consoles, handheld systems, mobile systems and online platforms. The games will be developed and published with partners Namco Bandai Games America and Sony Computer Entertainment.
Baidu's Blows Could Be Google's Gold
Just weeks after being linked to a scandal over tainted milk that killed four infants and sickened thousands in China, Chinese search engine giant Baidu has been hit with more bad news. Shares of Baidu plummeted after China's state-run television network reported that the company had sold links to unlicensed medical sites with uncorroborated claims about their products.
Google Voice Search: Worthy of the iPhone's Bottom Row
The new voice-actived Google Mobile app for iPhone is now available. For those who missed the news stories that -- somewhat prematurely -- predicted its arrival last Friday, it basically lets you say any search term or phrase into your iPhone and get search results within seconds -- even GPS-aware localized responses.
Etoile 0.4 Released
The new 0.4 version of Etoile had just been released. Etoile intends to be an innovative, GNUstep-based, user environment built from the ground up on highly modular and light components. It is created with project and document orientation in mind, in order to allow users to create their own workflow by reshaping or recombining provided Services (aka Applications) and Components. 0.4 is a developer-targeted release on its way towards this goal. As a developer-focussed release, this predominantly consists of frameworks. A few demonstration applications are also included.
New Specs to Allow Blazing-Fast USB Devices
The USB 3.0 Promoter Group has finalized specifications for the next-generation transfer technology. The completion of the roadmap for USB 3.0 means the technology is now ready for device manufacturers to bring the so-called SuperSpeed USB technology to the market.
Safari 3.2 includes antiphishing tools
Adobe Releases 64-bit Flash (Alpha) for Linux
"An alpha version of 64-bit Adobe Flash Player 10 for Linux operating systems was released on 11/17/2008 and is available for download. This offers easier, native installation on 64-bit Linux distributions and removes the need for 32-bit emulation." The pre-release can be downloaded from Adobe Lab Downloads.
Firefox extension brings Flash games to full screenA new Firefox extension aptly named "Flash Game Maximizer" is a must-have for any Flash game enthusiast. It does one thing, and does it well: letting you toggle between standard- and full-screen modes on any game--regardless of whether it has been coded with such an option. Considering that Flash games are hosted all over the place, and rarely with a ubiquitous user interface, you're likely to run into a good number of them that must be played in whatever space they've been given on a Web page. With Flash Game Maximizer, however, you don't have to worry about this at all. Once the extension has been installed, you'll get a new button on the bottom-right corner of your browser that turns yellow when it detects Flash. Clicking it resizes the game to fit your browser window. A slight caveat here is that it completely restarts whatever Flash module is on the page, which on most games means losing any progress. Because Flash Game Maximizer is an "experimental" exten ... Yang Gives Up Heavy Yahoo Crown
Yahoo CEO and cofounder Jerry Yang is stepping down as leader of the beleaguered Internet portal after a tumultuous 18-month tenure. Yang will resume his previous role as "chief Yahoo" and maintain his seat on the company's board. He will also participate in the process of finding a new CEO.
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Without fanfare, Apple has apparently added antiphishing to its Safari 3.2 release.
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